STATEMENT

Comerciarte has created this privacy policy to inform registered and non-registered users about the collection and processing of personal data in our store. We strive to inform users about how their personal information is used and for what purposes. Any changes to this policy will be announced immediately on our website, and the updated version will always be available in our store.

Data storage, purpose, retention, and processing

You can access this store as a registered or non-registered "User." To become a registered "User" (hereinafter referred to as the "User"), you must create an account in the store and enter your first name, last name, date of birth, gender, email, address, city, country, postal code, and contact number in the form displayed on the screen. Finally, you must create a password phrase that is secret and cannot be shared. The use of passwords is the sole responsibility of the user.

When making a purchase, the "User" must register the name, ID number, contact phone, and address of the desired recipient. Finally, the "user" must enter our payment gateway to complete the purchase. 

It is important for the "User" to remember that by agreeing to join the Store, they confirm that the background or personal data they provide (hereinafter referred to as the "Information") is essentially correct and corresponds to reality, and that the "User" must be notified immediately of any changes or modifications, and that the "User" is responsible for the consequences thereof. In relation to the above, the user of Comerciarte expressly agrees that the information accumulated, collected, received, or gathered from the user through participation in our store may be subject to the following:

Retention: refers to the archiving of information in a specifically designated location.

Processing: includes the mechanisms and processes that allow the provision of services offered to the User. Processing: includes any technical or complex operation, automated or not, that allows the collection, storage, recording, organization, processing, grouping, selection, extraction, comparison, combination, separation, or deletion of information. Communication: includes the communication, assignment, transfer, or cancellation of personal data or its unauthorized use. The stored information may be used for the following purposes:

a. Confirm purchase details, inform the status of the purchase, and manage any claims or requests related to your purchase. b. Promote the development or improvement of the products and services offered by the Store and the development of new products and services for the benefit of Users. do. Send various messages, such as technical information, announcements, offers, and promotions of products and services, from stores and other related companies or that may be part of our ecosystem. d. Conduct individual and/or collective research, such as demographic, historical, behavioral analysis of "users" and market research, always maintaining the confidentiality of personal data in accordance with legal requirements. 

Data retention period

Comerciarte stores user data for the time necessary to achieve one or more of the purposes specified in section 2 of this privacy policy. This action does not affect users' rights regarding their personal data.

As a user of our services, you have the right to access your personal data and request that inaccurate data be changed, corrected, or deleted. 

We are committed to ensuring the accuracy and security of your information. Updating your data allows us to provide you with a personalized experience and comply with applicable regulations. 

Therefore, we recommend that you update or correct your information as necessary. 

The information must be true and accurate to avoid inconveniences such as: service suspension or account deactivation.

EXERCISE OF USER RIGHTS

Users can exercise their rights, raise concerns, questions or requests, and discuss other matters related to the activities carried out through Comerciarte by contacting our customer service representatives using the following methods:

Phone:  +53 53414036

Email: comerciarte90smae@gmail.com

To ensure the security and privacy of your purchases made on Comerciarte, we have implemented strong security measures to protect our users' personal information throughout the purchasing process. 

From the moment you register in our store and provide your personal information (such as email, address, and recipient information) until you make a payment, we ensure that this information is secure and confidential. 

It is important to note that, for security reasons, our store does not store information related to payment details (such as credit and debit card details). 

During this process, we only intervene to facilitate secure communication between the user and the payment gateway, thus ensuring the security of the user's financial information. 

Disclosure of information

At Comerciarte, the privacy and security of our customers' information is of utmost importance. 

We do not disclose, sell, or provide customer information to third parties, except when necessary to provide the services that the user has contracted. 

We reserve the right to disclose customer information under specific and strictly necessary circumstances, such as to protect the rights and property of the site.

This includes identifying, contacting, or taking legal action against those who intentionally or unintentionally violate our rights or property. 

Any changes in the way we use personal information will be communicated in the next version of our Privacy Policy, reaffirming our commitment to transparency and the protection of our customers' privacy.

Cookies

On the Comerciarte website, we use cookies, small data files that are stored in the user's browser. These cookies allow us to enhance the user's shopping experience by facilitating the navigation process and offering personalized content. 

It is important that these cookies do not contain any personally identifiable information. Our website uses cookies for various purposes, including:

Facilitating the shopping process: Cookies allow users to add items to their shopping cart and complete transactions efficiently.

Personalized shopping experience: We use cookies to tailor the shopping experience to the user's interests, showing relevant products or recommendations based on their browsing history. 

Improving navigation: Cookies help us understand how users interact with our website, allowing us to optimize the design and functionality to provide a smoother user experience.

Users can delete cookies through their browser settings. However, please note that this may affect the functionality of the website and your shopping experience.